Free Shipping to Canada & US on all orders over $99 (before tax)
Shipping Policy
At The Climbing Supply our main goal is to get you your purchases quickly and easily. We will only sell you items we have in stock, and that is to ensure we can ship out your order in a timely manner.
Orders will ship the following business day from date of order. Our ship out days are Monday to Friday (Holidays Excluded). If an order is placed outside of the ship out days, it will be processed and shipped on the next business day.
We take every reasonable measure to ensure our inventory is accurate at all times. However, if for any reason there is a discrepancy resulting in a customer order being unable to be shipped out within 5 business days of order the customer will be contacted directly to arrange for alternate delivery. Or a refund will be issued if an alternate delivery that is acceptable to both the customer and The Climbing Supply cannot be agreed upon.
Our shipping rates are calculated using the Canada Post pricing as it is generally the least expensive of all the carriers. However, we reserve the right to use any shipping carrier, for any orders. This gives us the flexibility to ensure our orders arrive at their destination in a timely manner.
For any questions or concerns with shipping or orders please contact us directly
